You can view live availability and book in by clicking on the “Book now!”-button on the page of the experience of your choice. This will display a live calendar with available dates, times, and kayaks. After this you fill in your personal details and complete payment in order to confirm your reservation. You will then receive a confirmation email within minutes, please make sure to check your spam folder and mark us as “safe” as you will also receive an important reminder email. On your bank statement it will say

Cancellations by us due to poor weather conditions will result in a free tour reschedule or full refund.

We understand that plans can change at the last minute so full refund will be given if cancelled 48 hours before experience start time. Otherwise you will be offered a credit or reschedule if cancelled any time after. A no show will receive nothing.

48 hours or more: Full amount paid including booking fee.

Less than 48 hours: Credit or reschedule

No show: No refund or reschedule.

Our experiences are always subject to weather conditions. Your safety and enjoyment is of paramount importance to us. If you are uncomfortable with the weather we are happy to cancel. We strive to give you as much advance notice as to weather conditions..

Yes, we most certainly do. If the dates and times of your preference are already fully booked just drop us an email to dunleweykayaking@gmail.com with: your name, phone number, the name of the experience(s), the date(s) and time(s) that suit, the number of people and ages of any children and we will be in touch as soon as something becomes available – this could be a few days out or sometimes even on the day itself.

We recommend booking as far in advance as possible in order to avoid disappointment, as we are a small company and have limited tours and guides available. Flexi Reschedule Passes are available if you are uncertain about the date; this allows you to move your booking to another date up to 24 hours before your tour-start time. If the date of your choice is already fully booked you can drop us an email at dunleweykayaking@gmail.com and we can alert you when spaces have become available or another timeslot is added.

Unfortunately for our business to run efficiently and to ensure our doors stay open despite soaring running costs and insurance premiums, we are not in a position to offer any discounts to groups.

For the Family Kayaking Trip, minimum of 3 required.

Yes, you have to agree to the T & C’s when making your booking. You can find these during the booking process, on your tickets after booking, and when you click here.